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The Bank Training Center provides training on everything from Lender and Teller training to specifics such as Call Reports, ACH / Wire Transfer, BSA, Cyber Security, Safe Deposit Box, and more! We can even help you earn your Securities license or your Insurance license!

To fulfill your needs, select from either the "This Week's Featured course" or the search box below, or click the appropriate menu bar item above. Enjoy your training!
This Week's Featured Banking Training Courses
Dealing With Subpoenas, Summonses, Garnishments, Tax Levies, etc.
Webcast/Audio Conference - 1/31/2018

Learn how to deal effectively with these documents and the parties who serve them upon you.
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Tax Reform: Changes To Payroll
Webcast/Audio Conference - 2/7/2018

This webinar provides guidance on what changes tax reform has brought and what you need to do to update, implement, and communicate the changes at your organization.
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What To Do When A Customer Dies
Webcast/Audio Conference - 2/1/2018

We'll walk you through the complicated process of dealing with a customer's death - both on the deposit side and the loan side.
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Developing and Organizing an Effective Remote Deposit Capture Program
Webcast/Audio Conference - 2/1/2018

We'll outline the detailed information you should add to your documents and processes to support a thorough due diligence, risk assessment, and annual oversight of your customers.
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Teller Compliance Issues: CTRs, Reg CC and UCC 3 &4
Webcast/Audio Conference - 1/30/2018

UCC 3 & 4, Regulation CC and CTRs are the big three compliance areas for tellers which require training.
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Certified Regulatory Vendor Program Manager
Online Training

The Certified Regulatory Vendor Program Manager (CRVPM) course provides you with the regulatory knowledge, methodology, and best practices required to build and manage a compliant 3rd party ...
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Vendor Site Visits
Online Training

This course begins with the planning and preparation stages so that you set an agenda for yourself in order to come away with the information you need to make intelligent business decisions ...
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Outsource Planning and Exit Strategy
Online Training

This course covers the 3rd Party Risk Management Lifecycle, with a focus on Outsource Planning and Exit/Transition.
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Contract Issues &Exposures
Online Training

This online course reviews the regulatory recommendations from all FFIEC agencies concerning contractual terms and conditions, as well as the issues and exposures that can result when the ...
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Online Deposit Account Opening
Webcast/Audio Conference - 1/18/2018

How to comply with all the new account opening procedures using the online mechanism, and meet examiner expectations and scrutiny.
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Calculating Global Cash Flow
Webcast/Audio Conference - 3/22/2018

This training program discuss the step-by-step evaluation techniques required for financial statements and tax returns to ensure that bank's analysts and underwriters understand the ...
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How To Conduct Employee Relations Investigations
Webcast/Audio Conference - 2/27/2018

Most HR professionals have never had formal training in how to conduct investigations; yet, when the time comes to handle an employee issuewho do they call?? HR. Act now to learn the ...
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Loan Processing 101: The Basics
Webcast/Audio Conference

This basic course provides an thorough understanding of mortgage loan processing from both a loan processor and underwriter's point of view.
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Loan Officer Boot Camp
Online Training

The "Loan Officer Boot Camp" training program includes 8 audio mp3s, Workbook, and self-testing quizzes that are jam packed with the tools a great loan officer needs.
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FHA Direct Endorsement - DE Underwriting
Webcast/Audio Conference

Our FHA Direct Endorsement Underwriting provides the training you need to adequately understand and underwrite mortgage loans to FHA standards. Upon completion of this FHA DE Underwriting ...
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Featured Product

What To Do
When A Customer Dies


Ironically when a financial institution finds out that a deposit or loan customer has died, confusion and dread seem to be the normal reaction.

This two-hour webinar will walk you through the complicated process of dealing with a customer's death, both on the deposit and loan side; as well as the unique issues of dong business with the decedent's estate.

Topics of Discussion:
  • What documents are required upon the death of an individual?
  • What actions should the financial institution take on deposit accounts owned by the decedent?
  • How does the financial institution deal with the decedent's estate?
  • What does the financial institution do if there is not an estate?
  • What happens if the decedent had a safe deposit box?
  • How should the financial institution handle "death" as a default on a loan?
  • What does every lender need to know about doing business with the borrower's estate?
  • What steps can a financial institution take to protect its collateral after the borrower has died?
  • How does the financial institution handle issues of guarantors, setoff and insurance once the borrower has died?
  • How does the death of a key person affect the borrowings of Corporations, Partnerships, Limited Liability Companies, Trusts and other legal entities?
... More Details / Purchase

Featured Product

RC-C Loan Codes
For The Call Report


Loan information on the Call Report provides critical credit information for regulators, especially in today's environment. The rules for coding loans reported on schedule RC-C dictate how loans are to be reported on all loan schedules in the Call Report, including the income statement, charge-offs and recoveries, averages, and past dues and non-accruals. 

This training course will help you learn the classification priority for reporting loan information correctly.  Learn when to code the loan based on borrower, when to code based on collateral, and when to code based on purpose.

Covered Topics:
  • How and when to code loans based on borrower, purpose, or collateral
  • What qualifies as real estate collateral
  • When to report a non-farm, non-residential secured loan as owner occupied
... More Details / Purchase

Find Training By Topics
LicensingDesignations/CertificationsProfessional Development
Our Best-Sellers
Bank TrainingLoan And Mortgage TrainingSecurities Licensing

Dealing With Subpoenas, Summonses, Garnishments, Tax Levies, etc.
Dealing With Subpoenas, Summonses, Garnishments, Tax Levies, etc.

Tax Reform: Changes To Payroll
Tax Reform: Changes To Payroll

What To Do When A Customer Dies
What To Do When A Customer Dies

Developing and Organizing an Effective Remote Deposit Capture Program
Developing and Organizing an Effective Remote Deposit Capture Program

Teller Compliance Issues: CTRs, Reg CC and UCC 3 &4
Teller Compliance Issues: CTRs, Reg CC and UCC 3 &4

Certified Regulatory Vendor Program Manager
Certified Regulatory Vendor Program Manager

Vendor Site Visits
Vendor Site Visits

Outsource Planning and Exit Strategy
Outsource Planning and Exit Strategy

Contract Issues &Exposures
Contract Issues &Exposures

Online Deposit Account Opening
Online Deposit Account Opening

Calculating Global Cash Flow
Calculating Global Cash Flow

How To Conduct Employee Relations Investigations
How To Conduct Employee Relations Investigations

Securities License
Securities License

Loan Processing 101: The Basics
Loan Processing 101: The Basics

Loan Officer Boot Camp
Loan Officer Boot Camp

FHA Direct Endorsement - DE Underwriting
FHA Direct Endorsement - DE Underwriting

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